Upgrading and Downgrading Your Plan
Updated August 2026
Upgrading your plan
You can upgrade your plan at any time from Settings > Billing. Click "Manage Subscription" and choose the plan you want to upgrade to. The upgrade takes effect immediately, and we prorate the difference in cost — you only pay for the remaining time in your billing period.
Downgrading your plan
You can downgrade your plan at any time. The downgrade will take effect at the start of your next billing period, so you continue to have full access until then. If you are downgrading to a plan with fewer councils, you will need to choose which councils to keep.
If you downgrade to a plan with fewer team members, you will need to remove team members before the downgrade takes effect. Plan ahead to avoid disruption.
Cancelling your subscription
You can cancel your subscription at any time from Settings > Billing. Cancellation takes effect at the end of your current billing period. Your data is retained for 90 days after cancellation, so you can resubscribe and pick up where you left off.
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